Terms of Use

1. General

These Terms govern the use of Proxys Store (the “Store”), operated at proxysvpn.store as part of the ProxysVPN project.

By placing an order and paying for it, the Buyer confirms they have read and accept these Terms in full.

These Terms exist in Russian and English. In case of divergence, the Russian version prevails.

2. Nature of the service

The Store resells access to proxy pools owned by an upstream provider; the proxy types are listed in section 6. The Store operates no proxy servers of its own.

The product is digital and intangible. It is metered in gigabytes of traffic, and purchased traffic does not expire.

Access is delivered as connection credentials: gateway address, login and password.

3. Ordering and delivery

The Store has no accounts. At checkout the Buyer provides a contact — an email address or a Telegram username — to which the credentials are sent.

Providing a contact is a condition of fulfilment: the Store has no other way to reach the Buyer, and the Buyer is responsible for its accuracy.

Credentials are issued automatically as soon as payment is confirmed: they appear on the order page and are duplicated by email when the contact given is an email address, or by a message in the bot for orders placed through the Store's Telegram bot. If automatic delivery fails for a technical reason, the Store delivers access manually within 24 hours of payment confirmation.

4. Payment

Payment is made through payment operators by the method chosen at checkout: SBP, bank card, cryptocurrency or another method offered there. The price is fixed in roubles when the invoice is created and is not revised afterwards.

For cryptocurrency payments, network fees are paid by the Buyer. Cryptocurrency transfers are irreversible by nature: neither the Store nor the payment operator can cancel or recall a completed payment.

If less than the invoiced amount arrives, the order is not considered paid. Such cases are resolved individually through support.

5. Refunds

Because the product is digital and intangible, spent traffic is not refundable.

A refund is possible only where access was not delivered through the fault of the Store, confirmed by a support request. Refunds are made in cryptocurrency to an address given by the Buyer, less network fees.

Being unable to accomplish a particular task through working credentials is not grounds for a refund. Section 6 states what the Store does guarantee.

6. Proxy types, quality and limits

The Store sells traffic of four proxy types (the “lines”), which differ in where the addresses come from: datacenter — addresses of servers in data centres; residential — addresses of home internet providers; mobile — addresses of mobile carriers; premium residential — addresses of home internet providers from a separate pool of the upstream provider. Each line has its own price per gigabyte, shown at checkout.

The line is chosen at checkout and stated on the order page. Delivered access works with the addresses of its own line only: traffic paid for in one line cannot be moved to another, and traffic added to delivered access is bought in the same line.

The Store guarantees that delivered credentials work and that the volume matches what was paid for. It does not guarantee success against any particular target website. Target sites are free to apply their own restrictions to the addresses of any line, and the share of successful requests depends on the target, the task and the line chosen.

• The exit country is set by a suffix to the login and costs nothing extra in any line. Whether addresses of a given country are available depends on the upstream pool and the line; targeting finer than country level (region, city) is not guaranteed by the Store.
• Several categories are blocked by the upstream provider and are unavailable through the Store in any line: government sites, banking and payment services, and individual resources on its restriction list.
• Maintenance and failures on the upstream side may make the pools temporarily unavailable.

7. Prohibited use

The Buyer undertakes to use the access for lawful purposes only and in compliance with the rules of target resources.

• spam and any unsolicited bulk messaging;
• password guessing, credential stuffing, circumvention of authentication;
• network attacks, including denial of service, and distribution of malware;
• any action breaking applicable law or the rights of third parties.

8. Consequences of violations

Where section 7 is violated, access is revoked without refund. This is deliberately strict: abuse complaints go to the upstream provider and bring restrictions on the whole pool, meaning on every other Buyer.

The Store may pass order details to the upstream provider and to competent authorities where the law requires it.

9. Limitation of liability

The Store is not liable for:

• direct or indirect losses of the Buyer, including lost profit;
• consequences of the Buyer's use of the access provided;
• acts or omissions of third parties, including the upstream provider, payment systems and internet providers;
• temporary technical failures, maintenance and restrictions applied by target resources.

10. Changes

The Store may amend these Terms. The version published on this page is the one in force; its date is shown above. Orders already paid for are governed by the version in force at the time of payment.

11. Contact

Questions about orders, refunds and access are handled through Telegram; the link is in the site footer.